For orders placed between 11 November 2024 – 31 January 2025:
We’re offering an extended 60-day holiday return window.
For Orders Placed on or After February 1st, 2025:
We now offer 30-day returns. You have 30 days from the day you receive your order to request a return or exchange.
Orders from the U.S., Canada, the UK, the EU, Australia, and New Zealand can be returned/exchanged at our Self-Service Returns Portal. Please check all the details in our Return Policy.

• Please note that the return shipping fee will be your responsibility. For exchanges for US orders, however, we’re pleased to cover the shipping costs for sending the new item(s) to you.
• All pieces from our Final Sale collection are excluded from exchanges or returns.
• Direct Exchanges are not available for international orders. Thank you for your understanding!
Kindly note that we don't process returns and exchanges through chat.
Feel free to check out Return Policy for more details. Thank you!

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.

Click on the tracking number link or enter the tracking number into our tracking page.

Tracking information may not be immediately available after your order is placed. It can take up to 24 hours for the number to become active in our system. If you don't see any updates right away, please be patient and check back later.